Air France Concierge service
- private transfers and baggage handling before departure and on arrival
- personalized assistance at the airport for departures, connections, and arrivals.
What the Air France Concierge service offers
Before departure
- Private transfer from the address of your choice*,
- Greeting by your concierge as you get out of your car,
- Baggage handling and check-in at a Sky Priority counter,
Optional: we can accompany you to the Air France lounge in your departure terminal if you have access to it through your Flying Blue status, your travel cabin, or the purchase of the Lounge Option, - Accompaniment to the boarding gate via Air France priority lanes.
To ensure the best service, a concierge can accompany a maximum of 4 customers. If there are more than 4 of you traveling, the rate will be automatically updated based on the number of Air France Concierge services needed. * Central Paris, cities in the inner suburbs, and within a 40 km radius of Paris-Charles de Gaulle.
In transit
- Your concierge will meet you as you disembark at Paris-Charles de Gaulle airport,
Optional : we will accompany to the Air France lounge in your departure terminal if you have access to it through your Flying Blue status, your travel cabin, or the purchase of the Lounge Option, - Accompaniment throughout your connection via Air France's exclusive priority lanes, up to the boarding gate of your next flight.
To ensure the best service, a concierge can accompany up to of 4 customers. If there are more than 4 of you traveling, the rate will be automatically updated based on the number of Air France Concierge services needed.
On arrival
- Meet and greet with your concierge as you disembark,
- Accompaniment to the baggage claim area via Air France priority and exclusive lanes,
- Baggage collection and transfer to your vehicle,
- Private transfer from Paris-Charles de Gaulle airport to the address of your choice*.
* Central Paris, towns in the inner suburbs, and within a 40km radius of Paris-Charles de Gaulle.
Treat yourself to exceptional service with the “Airport Experience + La Première Lounge Suite” Option
Are you flying in the Business cabin on a long-haul flight departing from Paris-Charles de Gaulle? Take advantage of this exclusive offer and enjoy the following benefits*:
- Exceptional La Première accompaniment service, with a discrete journey from your arrival at the airport to your boarding,
- Access to one of our private suites in the La Première lounge, with all the excellence of La Première services.
For a destination not served by La Première cabins: €3,000 or 600,000 Miles per suite
For a destination served by La Première cabins: €4,000 or 800,000 Miles per suite
*For 1 to 4 passengers traveling on the same flight
We answer all your questions
You can book your Air France Concierge service from the moment you make your booking until 6 PM, the day before your flight departs from Paris-Charles de Gaulle airport.
After booking the Concierge option :
- You will receive a confirmation email as soon as your purchase is finalized
- You will receive a reminder email, between 4 and 6 days before your departure, with details for your pick-up
- Your concierge will call you from 72 hours before your flight's departure to finalize the details of your personalized accompaniment (determine your pick-up location and time, the number of baggage items to be checked and your specific needs).
- Central Paris;
- Cities around Paris: Aubervilliers, Bagnolet, Boulogne-Billancourt, Charenton le Pont, Clichy La Garenne, Gentilly, Issy les Moulineaux, Ivry sur Seine, Kremlin-Bicêtre, Levallois, Les Lilas, Malakoff, Montreuil, Montrouge, Neuilly sur Seine, Pantin, La Plaine Saint-Denis, Le Pré Saint Gervais, Saint-Mandé, Saint Ouen, Vanves, Vincennes;
- Cities within a 40km radius of Charles de Gaulle airport.
- French
- English